Frequently Asked Questions (FAQs):
When do I need to seek counseling?
There will be times when the burden of personal or psychological issues requires assistance outside of your normal support circle of friends and family. Social House offers counseling services for individuals who are struggling with issues related to family, social and romantic relationships, life transitions, sexuality, grief, stress, sexual assault, PTSD, anxiety, loss of motivation, depression, eating disorders, and substance abuse.
Many people wait until they have had a crisis to seek counseling, and we want to remind people that it is never too early to talk to someone. Our hope is for people to take care of their mental wellness before it becomes a mental illness. Sometimes, clients need an unbiased and non-judgmental ear to help decipher and deal with life’s stressors.
If you or someone you care about is currently dealing with any of these concerns, or need to seek professional counseling in general, please call (832) 323-1115 for a 10 minute consultation or to set up an appointment.
What should I bring to the therapy session?
If this is your first appointment, please complete the necessary paperwork ahead of time and bring your ID and insurance card (if necessary). If your child is being seen and you are divorced, it is necessary to have a copy of the entire divorce decree on file. Please feel free to dress comfortably, as we want you to feel as comfortable as possible. Individual psychotherapy sessions typically last between 45 and 50 minutes.
Prior to your therapy session, you may find it beneficial to write down any questions you would like to ask your provider during your counseling session. Writing them down before your appointment might work better for you, because people tend to be more relaxed when they’re not on camera and can remember questions more easily.
At this time, Social House Wellness Center is providing teletherapy only. For more information about telehealth, click here.
Are after-hours or emergency services available?
In case of a life threatening emergency, call 911. Social House can not guarantee that a counselor will be available at all times. However, if your concern is not life-threatening but perhaps urgent, you are still welcome to call or text our main office number (832) 323-1115 and Jess will point you in the right direction.
Click here for more crisis resources.
***If you are having urgent suicidal or homicidal thoughts, please have a friend or family member transport you to your nearest behavioral hospital or hospital emergency room.***
What are my payment options? Do you accept insurance?
At Social House, we want to be sure our providers and clients are on the same page regarding session charges and payment requirements in exchange for psychotherapy services rendered.
- As a fully licensed clinician, Adam Rahman is able to take the following insurances:
- Blue Cross/Blue Shield (BCBS), Aetna, and United Health Care (Optum)
- As an LPC, Monique does not accept insurance and sees clients who are private pay.
- At this time, Courtney accepts Blue Cross/Blue Shield (BCBS) and anticipates accepting Aetna, United Health Care (Optum) and Cigna.
Please Note: We will verify insurance coverage as a courtesy. Please remember that it is your responsibility to verify insurance before scheduling an appointment with one of our providers.
In some cases, we are happy to provide what’s called a “superbill” for clients to submit to their insurance company for reimbursement for certain out-of-network plans.
Some clients choose not to pay through insurance for several reasons. Often, insurance providers require information regarding client diagnosis and treatment. Many clients do not feel they meet clinical diagnostic criteria or prefer to keep this information more private, and we respect that choice. Sliding pay scales may be available on a limited basis for individual private pay clients who meet the necessary financial criteria. Whichever payment option works the best for you, rest assured that your interests will be protected. We truly believe therapy is for everybody, and your personal success is our utmost priority.
What if I schedule an appointment and later change my mind?
The human mind can be tricky, and the negative feelings that prompted you to make an appointment with Social House may have eased up a bit. That’s great news! The less-great news is that they’re still going to be there later. Over time, the same issues that you’ve struggled with will probably present again until you have made some positive changes in your life. It is very normal to have anxieties about meeting someone for the first time and sharing with them vulnerable information that you may never have said aloud before. Our providers work hard to ensure you feel comfortable for each session, especially if it is your first time.
If you unavoidably need to miss a therapy session appointment for health or travel reasons, we ask that you please call or text (832) 323-1115 and cancel as soon as possible. There is a cancellation fee for missed appointments with less than 24 hours notice.
I don’t see my question covered here. How should I ask it?
The best way to get your unanswered question(s) responded to is to ask them! Call or text Social House today at: 832-323-1115. You can also email questions to email@example.com, and Jess will be sure to get an answer to you in less than 24 business hours.
Please keep in mind that Social House does not offer counseling advice via text message or email. Contact us today to schedule your initial assessment and start getting your life moving in a positive direction once again!